cp2experience is a specialist customer experience consulting and training company

We work with clients to deliver a customer experience that differentiates their brand, strengthens customer advocacy and drives profitable growth

Years Experience

Years experience

Countries

Countries

People

People trained

Clients we have worked with...

What our clients think...

Thanks to cp2experience, putting the customer at the heart of our business is becoming part of our DNA. Our financial results have improved, comments from our customers are now much more positive and our people are feeling proud.

Nick Hampton, Head of European Services, Trade and Receivables Finance, HSBC

All testimonials

Latest News...

  • customer experience

How to make customer experience the cornerstone of a merger

July 11th, 2018|Comments Off on How to make customer experience the cornerstone of a merger

Mark Gould joins cp2experience as Managing Director Ireland

July 3rd, 2018|Comments Off on Mark Gould joins cp2experience as Managing Director Ireland

  • experience retail

The future of experience retail in 15 statistics

May 30th, 2018|Comments Off on The future of experience retail in 15 statistics

  • customer satisfaction

How too much empathy can reduce customer satisfaction

April 26th, 2018|Comments Off on How too much empathy can reduce customer satisfaction