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Search for:
About Us
Who We Are
How We Can Help You
Team
Client Work
Client Challenges
Client Results
Client Testimonials
Case Study – Permanent TSB
Case Study – Primark
Case Study – HSBC
Case Study – Symantec Software
Case Study – Allied Irish Bank
Case Study – QTel Global Telecoms
Case Study – BNY Mellon
Services
Our Services
Customer Experience Assessment
Customer Experience Health Check
Customer Insight
Customer Promise Development
Customer Experience Design
Organisational Alignment & Behavioural Change Model
Leadership Development & Employee Training
Internal Communications
Motivational Speakers, Workshops & Events
Digital & Creative Solutions
CX Measurement
Latest Thoughts
Blogs
Top Tips
Videos
Contact Us
Blogs
Mark Gould
2023-02-10T14:58:06+00:00
Blogs
Our latest thinking about the design, implementation and practice of
customer experience.
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