Customer Experience Playbook for Retailers

Customer Experience Playbook for Retailers Championing experience retail Customer experience is the new battleground for retailers that choose not to lead on price. And those brands that are putting customers at the heart of what they do are reshaping the retail landscape. To thrive in the experience economy, these [...]

By |2022-06-25T16:34:18+01:00September 14th, 2020|Categories: Customer Experience Mini Guides, CX Leadership, Retail, eCommerce and Logistics|Comments Off on Customer Experience Playbook for Retailers