Examples of recent client projects and results

Putting the customer first in fashion retail

Sales (year on year)

Net Promoter Score

Employees trained

Improving CX and sales performance in retail banking



Employee engagement

Implementing a differentiated sales and service experience in enterprise-wide software

RevenuesGrowth after Intervention

Net Promoter Score

Employee survey score – working cross-functionally

Enhancing capability of SME RM’s and their support teams improved business results in two quarters – Banking

New business growth

Referralsfor new business

Customer satisfaction