cp2experience offers a wide range of consulting and training services to help you design and develop your CX strategy and train your people to deliver on it. We can support you whatever stage you are at. We build on the work you have already done and draw on the capability and resources you have in-house. We can work with you end to end or in selected areas.
Customer experience assessment Customer experience health check Customer insight Customer promise development Customer experience design Organisational alignment Tailored training & coaching Internal communication Motivational speakers, workshops & events Digital & creative solutions Measurement
Our experience covers both b2b and b2c across retail, telecoms, financial services, hospitality, transportation, business services and technology sectors in the UK and overseas. Here are some of the clients we have worked with.