With a CV that the Times described as “takes some beating”, Hamish Taylor has an award winning record of driving innovation and change in a number of very different environments and is now recognised as a world leading expert in Customer Focus/Brand Management.

Hamish was trained in Brand management at Procter and Gamble, a Management Consultant at Price Waterhouse, Head of Brands at British Airways, CEO of Eurostar, and CEO of Sainsburys Bank - all before he was 40! In each case, he left behind a record of significant growth/turnaround triggered by a willingness to challenge industry/organisation norms and place the customer at the core of all activities. The Inspired Leaders Network even gave him the title of “master thief” due to his record of stealing ideas from one environment to use in another.

In the past few years, over 300 organisations in 47 different countries have sought Hamish’s inspiration and he is regularly featured in the broadcast media.