A hands-on practitioner, Phil understands the theory and knows how to make it work in the real world. He is particularly adept at translating board strategies into practical solutions that will be embraced and implemented by those working at the sharp end.

Phil was previously Director of Learning & Development (L&D) at Huntswood, a specialist resourcing and board-level consultancy firm in compliance, culture, governance and complaints. Learning & Development consultancy engagements included work for Barclaycard, Tesco Bank, GSK, Metrobank, Allianz, RBS, Qatar Airways, Homeserve, BNP Paribas and Lloyds Banking Group.

Before joining Huntswood Phil was Commercial Director for international marketing services specialist dunnhumby, famous for launching the Clubcard into Tesco. Prior to dunnhumby Phil was a Board and Executive Director at Managing the Service Business (MSB), customer service and change management specialists. His role included helping to set MSB’s strategic direction as well as taking responsibility for the design and implementation of high-value national and global client projects. Work with C-suite executives involved the development and implementation of transformation, culture, communication, customer experience and employee engagement strategies .

Back to team

Our consultants

We have a strong team of consultants across the UK & Ireland, Europe & Middle East and the United States

Strategic Partner

Clive Silver - CS Media

UK & Ireland

Sue Bohane
Kelly Cowburn
Adrian Day
Barry Day
Suzy Dunn
Nigel Gilkes
Alison Hand
Emma Hogan
Lisa James
Julie Kemp
Grainne Madden
Helen Michaels
Jane Palmer
Heather Preston
Lynn Russell
Nina Taylor

Europe & Middle East

Maureen Chester
Francesco Gandolfi
Daniela Gardini
Laura Mari
Lars Otterstatter
Barbara Rock
Elvira Rodrigo
Helen Sell

United States

Jane Blankenship
Jerry Hogveen
Angela O’Connell
Ferando Caramazana
James Turk
John Petraborg

Our clients

Our experience covers both b2b and b2c across retail, telecoms, financial services, hospitality, transportation, business services and technology sectors in the UK and overseas. Here are some of the clients we have worked with.