How the power of customer insight can stop your company investing in the wrong areas.

Every day companies gather reams of data that they use at Board and operational level to power the way they operate. Sadly, too much of the research large companies commission is backwards looking and gives very little insight into the fast-changing needs and expectations of customers. When you overlay internal [...]

By |2022-06-25T16:09:02+01:00June 16th, 2015|Categories: Blog, CX Transformation|Tags: , , |Comments Off on How the power of customer insight can stop your company investing in the wrong areas.