cp2experience is a specialist customer experience consulting and training company with a passion for customer-led growth

Our sole aim is to help you redesign and improve the customer experience so that it becomes your most powerful competitive weapon and builds value for your brand

cp2's customer promise

We promise to embrace the following principles in our work with you:


Relentlessly share our passion for customers


Focus on your people as the most powerful driver of customer loyalty


Share our deep knowledge of best practice in the advice we provide


Link to the business results you are seeking. We are business people first, consultants second